Frequently asked questions
Repairs & general
iPhone repairs typically take 45-60 minutes. Most Android repairs take 1-2 hours, unless replacement parts need to be ordered (3-4 days from our warehouse).
All repairs are covered under our 90-day warranty. Damage to your device after repair voids the warranty.
All major credit and debit cards, PayPal, and Venmo.
No. We repair batteries, charger ports, cameras, speakers, and much more.
We can try to preserve your data, but cannot guarantee full functionality after water damage inspection.
No upfront payment for iPhone repairs. A deposit is required on all Android repairs. 50% down on phone purchases not currently in stock.
Yes. If there is any damage that affects functionality beyond the repair, we will let you know beforehand.
There is a small possibility. We recommend backing up your data via iCloud, Google, or other cloud services before bringing your device in.
Repair details & unlocking
Apple, Samsung, LG, Google and more. Screens, batteries, charger ports and cameras are repaired in our store at 1650 W Market St, Akron, OH.
Most screen repairs are done the same day, in about 45 minutes, and are covered by our 90-day warranty.
Yes. Battery replacements are covered by our 90-day warranty. Damage to your device after the repair voids the warranty.
We can unlock your phone from any carrier. Call us at 1.855.377.3339 or visit the store at 1650 W Market St, Akron, to get started.
Visiting the store
No. You can walk in, or schedule an appointment online before you come.
1650 W Market St #27, Akron, OH 44313.
Monday to Saturday, 12 PM to 6 PM. Closed Sunday.
Selling & trade-in
Yes. We buy old and broken devices. Get a quote, bring it in or mail it, and get paid.
Shop & pre-owned
Certified pre-owned iPhone, iPad, Apple Watch, MacBook and accessories.
Yes. Phone purchases not currently in stock need 50% down.
Prepaid plans & bill pay
Simple Mobile, AT&T and Verizon prepaid plans, set up in our store at 1650 W Market St, Akron.
Water, electric and gas bills, at our store at 1650 W Market St, Akron.
Financing
No. Acima offers lease-to-own financing with no credit needed.
Smartphones and accessories.
Home internet
Home internet is available for new homes, townhomes, condos and apartments.
Check your address on our home internet page or visit the store at 1650 W Market St. You get your first month free and a free smartphone when you sign up.
Still have a question?
Send us a message and we'll get back to you.
